Collection and Use of Your Information
Customers and individuals who use the Website or PTI Software are hereafter collectively called “Users”. Content and information transmitted by Users to or through the Website or PTI Software and Users’ Personal Information are collectively called “Customer Information.”
The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged PTI.
When you register for the Website or the PTI Software, request services or information, place an order, submit feedback, participate in a forum or survey, or otherwise use the Website or PTI Software, we may ask you for and collect personal information such as your name, address, email address, telephone number, employee identification number, and other similar identifying information (“Personal Information”).
In general, we may use the Personal Information you submit to us to create your account on our network; identify you as a user in our system; administrate, operate, maintain and improve our Website and PTI Software; send you a welcome e-mail to verify the username and password provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of our support and maintenance services.
Information PTI receives from Users is subject to the security guidelines set forth below and in applicable Customer agreements. Marcom may contact Users from time to time to support User activities on the Website or PTI Software. If you do not want to receive such information from us, you may opt out by contacting us at the email address listed in the Feedback; Removal from Contact List section below, and request to be removed from the contact list. As well, certain emails addressed to Users may allow opt-out of communications by clicking on the unsubscribe link provided in the email.
User Data Supplementation
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Examples of the types of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include:
- Address information about you from third party sources, such as the Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.
- Purchased marketing data about our customers from third parties that is combined with information we already have about you, to create more tailored advertising and products.
- Order History of Marketing items displayed in the portal or account order system information
- Information from about third party vendors for content creation print orders, including distribution, fulfillment and shipping information.
Marcom may use such information from time to time to support User activities on the Website or PTI Software, or for its marketing and sales efforts to Users and prospective customers. The PTI sales team may contact you based on this information to gauge your company’s interest in PTI services and technologies, including the Website and PTI Software. We will provide an individual opt-out choice before we share data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. If you do not want to receive marketing and sales information from us, you may opt out by contacting us at the email address listed in the Feedback; Removal from Contact List section below, and request to be removed from the contact list. As well, certain emails addressed to Users and prospective customers promoting PTI solutions or services may allow opt-out of communications by clicking on the unsubscribe link provided in the email.
Access and Correction
Upon request, PTI will provide you with information about whether we hold any of your personal information. You may send requests to correct or update any of your Personal Information at the email address firstname.lastname@example.org or mailing address set forth below,. We will respond to your request within a reasonable timeframe.
We will also retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not send you information unless you request it or we reasonably believe that the information would benefit you or your business. If you do not want to receive further information from us, contact us at the email address listed in the Feedback; Removal from Contact List section below, and request to be removed from the contact list.
As is true of most websites and online services, we gather certain information automatically and store it in log files. This information includes your operating system type, browser type, IP address, domain name, and date/time stamp. We use this information to help us evaluate and improve our Website or PTI Software, analyze trends, track User’s movements around the Website, and for marketing and investment analysis. We may share this information with third parties in aggregate statistical form that includes no Personal Information.
Cookies and Tracking Technologies
How We Respond to Do Not Track Signals
Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise our policy on responding to these signals.
Marketing and Analytics Companies
We may work with certain third party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Website so we can improve the Website and understand how people find and navigate it. Currently, we work with Google Analytics. This is not intended to be a comprehensive list and we may stop working with this company and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their websites.
PTI uses commercially reasonable efforts to protect the Website and PTI Software and to prevent unauthorized access, use, and disclosure of Customer Information. Users have a password that must be used each time a User logs-in to the PTI Software or the Website. Users may change their password at any time. PTI strongly urges Users not to share their passwords with others, and not to use the same password(s) that you use on the Website and PTI Software with other online services. Also, PTI strongly recommends that each User log-out completely after User is finished using the PTI Software or Website. Unfortunately, no data transmission over the Internet can be guaranteed to be secure, and every system that allows online access is potentially vulnerable to outside attacks from unauthorized third parties. As a result, while PTI strives to protect Customer Information, PTI can’t and doesn’t guarantee or warrant the security of any Customer Information which User transmits to PTI, and User does so entirely at User’s own risk.
Our Website and PTI Software may link to other web sites not controlled by PTI. We are not responsible for the privacy or security practices of any other web sites, and you acknowledge and agree that any visits to or use of such other web sites is entirely at your own risk. You should carefully review the privacy and security practices of the other web sites before you provide such web sites with any of your Customer Information.
Except as otherwise stated in this policy, we do not generally share the Personal Information collected from our services with other entities. We may share your Customer Information with third party contractors or service providers to provide you with the services that we offer you through our Website and PTI Software. These third party contractors or service providers are required not to use your Personal Information other than to provide the products or services requested by us.
We may also share Customer Information in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company, in which case you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We may also share de-identified and aggregated data with others for their own uses.
PTI collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the PTI’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. PTI will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Questions or requests regarding these data correction policies may be made to the email address email@example.com or the mailing address set forth below. We will respond to your request within a reasonable timeframe.
EU-U.S. Privacy Shield
PTI (and its parent/subsidiary company(ies) PTI Technologies LTD and MarcomCentral participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. PTI is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
PTI is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. PTI complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions. For questions relating to personal data policies, or to opt-in or opt-out of specific communications from PTI, contact PTI at the email address firstname.lastname@example.org or the mailing address set forth below. We will respond to these requests in a reasonable timeframe.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, PTI is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, PTI may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
U.S. – Swiss Safe Harbor Framework
PTI complies with the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from Switzerland. PTI has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view PTI’s certification, please visit https://safeharbor.export.gov/swisslist.aspx.
Contact Us; Removal from Contact List
If you have a question or comment about the Website and/or PTI Software, or wish to update your contact information or be removed from our contact list, please contact us at http://email@example.com or the mailing address set forth below. We will respond to your request within a reasonable timeframe.
PTI Marketing Technologies, Inc.
Lomas Santa Fe Drive #300
Solana Beach, Ca 92075